Frequently Asked Questions

What happens if one of us is ill?

Please let us know as soon as you can and we can rearrange the shoot.

What if my child plays up?

I take a lifestyle and documentary approach to all my sessions. This means capturing real emotion and affection. Comfort your child how you usually would. This is raw and real connection. I try to adapt to your family’s emotions on the day. I want to get the best photographs possible, but also you being yourselves.

As a parent myself I have some techniques to help bring out the best of everyone and I encourage this from you too, as you know your loved ones best.

Have peace of mind that there is no obligation to purchase any images if you are not completely satisfied.

What should we wear?

Each session is unique just like each person and family. I don’t tell you what to wear or dress your child in as I can work with whatever you present me with. I want the clothes just like the photographs to reflect your individuality and personality.

And if you opt for an outdoor session I suggest to dress appropriately for the location and weather.

Can we bring our own props?

Yes. I will actively encourage this. Anything sentimental works well to tell your story. A cuddly toy or comforter is especially good  for the little ones.

I also encourage family activities during a shoot, so think about what you love to do as a family.

Do you/will you airbrush the images?

Post production and editing are included in the price.

My editing is minimal, I like to think of it as a digital dark room. I prefer honesty to capture authentic memories, even flaws are beautiful. But of course we want your images to be stunning.

Should you require anything specific please let us know. We can discuss in more detail as I get to know you better.

When do I choose my photographs?

Once your images are ready I will be in touch to arrange your private viewing session. This is when you choose your final package, with no obligation to purchase anything.

If you opt for the Signature or Deluxe Package you can return to your online gallery to purchase individual prints and products later. (For up to 6 months)

At your private viewing session I can guide you in how the finished product will look and how best to display your images. 

How long are the images available to buy?

If you decide not to purchase a package at your private viewing session your gallery is available for up to 6 months should you change your mind.

If this is due to affordability please let me know, we can arrange interest free payment plans if needed. I would hate for you to lost those special moments due to cost.

When will I receive my images?

I aim to edit within two weeks for family sessions and six weeks for weddings, christenings or family events. Once ready I will contact you to arrange your private viewing session. 

Once I receive payment in full for your chosen package I will fulfil your order.

If you have opted for the Signature or Deluxe package you will receive an email with a link and password to your gallery.

Physical products are dependent on demand, printing and suppliers. I will do my best to manage your expectations and keep you informed throughout all parts of the process.

Who owns the copyright?

I retain the copyright for all photographs. However, when you purchase digital images you also receive a print license. This allows you to print at your discretion in whatever format and as many times as you like. 

If you have any further questions not covered please contact us.